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When Should You Replace Your ERP System? 14 Signs It’s Time for New ERP Software

September 24, 2026 By Kirsten Austin


Replacing an ERP system is a major business decision. An ERP replacement requires an investment of time, resources, training, and money, so most companies do not make the decision without careful consideration. If you have not read our blog on the costs associated with replacing your ERP System, it’s a good one to completely understand the total investment. But how do you know when your current ERP software is holding your business back? As companies grow, their technology needs change. An ERP system that worked well several years ago may no longer provide the functionality, scalability, reporting, or automation your business requires today.Read More

Filed Under: AI, Artificial Inteligence, Business, competitive intelligence, consulting, Customer Service, customer-centric, digital transformation, eCommerce, ERP, faster, inventory, inventory management, Inventory Management Software, leadership, Machine Learning, manufacturing resources, materials control, Professional Development Resources, Shipping Software Solutions, staffing, technology, Tips for Manufacturers, Warehouse Automation (WMS) Tagged With: business tips, distributing, ERP, ERP Selection, fulfillment, manufacturing, software, supply chain, technology, warehouse automation, WMS

Tribal Knowledge. The Good, the Bad, and the Ugly

June 18, 2025 By Kirsten Austin


In my thirty years of experience working with manufacturing and distribution companies on ERP, WMS, and Shipping Software implementations, I have learned that one thing is common: the tribal knowledge of a few team members who have worked for the company for a long time or are part of an elite team.

Tribal knowledge refers to any unwritten expertise within a company that is not widely known. This could be actual data, such as passwords, or more intellectual knowledge, such as operational processes. Because it is unwritten, tribal knowledge is typically shared by word of mouth (if at all). Most companies are blessed with hard-working individuals who understand the inner workings of the operations. However, this can be risky. Let’s Delve into this.
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Filed Under: Artificial Inteligence, competitive intelligence, cybersecurity, digital transformation, ERP, hiring, leadership, manufacturing resources, Professional Development Resources, technology, Tips for Distribution Companies, Tips for Manufacturers, Uncategorized Tagged With: barcoding, business tips, Consulting, distribution, ERP Implementation Success, manufacturing, warehouse automation

ERP: The Good, The Bad, and The Ugly

October 9, 2024 By Kirsten Austin

 

What do you know about ERP Systems? Have you considered there might be factors from many different areas that could influence ERP system selection and implementation? On the plus side, are there even more benefits than you may be aware of? In this #USMfgHour chat we discussed how to be successful with an ERP System.

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Filed Under: #USAMfgHour, Business, competitive intelligence, consulting, Customer Service, customer-centric, cybersecurity, digital transformation, ERP, Inventory Management Software, leadership, Shipping Software Solutions, technology, Warehouse Automation (WMS) Tagged With: #USAMfgHour, Consulting, ERP, ERP Implementation Success, ERP Software Selection Project

What Makes a Website Successful

October 7, 2024 By Kirsten Austin

 

In today’s world, everything needs to be digital. This is especially true for businesses. Being online and having a good website is key in running a successful business. What factors make your website successful? In this #USAMfgHour chat we discussed strategy, design, functionality, call to action, readability, and more!

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Filed Under: #USAMfgHour, Business, competitive intelligence, Customer Service, customer-centric, digital transformation, marketing, raising brand awareness, social media Tagged With: #USAMfgHour, business tips, distribution, inventory management, manufacturing, supplychain, WMS

Boosting Manufacturing Reach with Hashtags

August 9, 2024 By Kirsten Austin

If you’re a manufacturer, you may wonder if social media is an important part of your marketing plan. It absolutely is, but are hashtags important, too? Ruby Rusine, President of Social Success Marketing, led an awesome chat covering this topic.

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Filed Under: #USAMfgHour, AI, Artificial Inteligence, Business, competitive intelligence, digital transformation, leadership, manufacturing resources, raising brand awareness, Random Thoughts on Work and Life, social media, technology, Tips for Distribution Companies, Tips for Manufacturers, Uncategorized Tagged With: #USAMfgHour, brand awareness, business tips, distribution, manufacturing, Social Media

Finding the Elusive B2B Customer

July 23, 2024 By Kirsten Austin

If you are a manufacturer or work with manufacturers, you know it is challenging to find those perfect customers. With a sea of social media, digital business, trade-shows and other platforms how can you reach your new clients? Better yet, how can they find You? In this #USAMfgHour Chat, Nigel T Packer of Pelatis Digital Customer Experience Training and Consultancy provided some awesome insight and creative ways to succeed.Read More

Filed Under: #USAMfgHour, Business, competitive intelligence, email marketing, leadership, raising brand awareness, technology, Tips for Distribution Companies, Tips for Manufacturers Tagged With: #USAMfgHour, business tips, Consulting, customer service, distributing, distribution, manufacturing, sales, supplychain

Protect and Prosper: Essential Laws for your Business Bottom Line

March 18, 2024 By Kirsten Austin

The #USAMfgHour community came together to share ideas and learn from each other in this #USAMfgHour chat. Adam Baker of Schooley Mitchell talked about laws we should be aware of to protect our businesses. So many little details you might not be aware of that make a big impact.

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Filed Under: #USAMfgHour, Business, competitive intelligence, leadership, Tips for Distribution Companies, Tips for Manufacturers, Uncategorized, workplace safety programs Tagged With: business laws, business tips, manufacturing, safety, supplychain

#USAMfgHour Creative Problem Solving

July 28, 2022 By Kirsten Austin

Creative Problem Solving

Recap by Social Success Marketing

July 28, 2022

When we were kids, we had problems—kid problems. We didn’t just solve our problems; we solved them with creativity. As adults, we often forget how important creative problem-solving skills are. This is especially true in the workplace, where many of us spend much of our day trying to figure out how to do something.

Creativity can be defined as a mental faculty or power of invention, imagination, originality, etc., applied to art, science, literature, etc.

The term “problem solving” is not included in the above definition because it implies a more structured approach to solving a problem. Creative problem solving is much broader and includes any type of solution that does not follow established procedures.Read More

Filed Under: #USAMfgHour, Business, competitive intelligence, market research, raising brand awareness, Warehouse Automation (WMS) Tagged With: #USAMfgHour, business, business tips, manufacturing, WMS

#USAMfgHour Risk Taking: Put Yourself Out There!

July 7, 2022 By Kirsten Austin

Risk Taking: Put Yourself Out There!

Led by Dondi Scumaci, Author, Speaker, and Culture Shifter

By Julie Basello

There are many who believe that if you are not taking risks, you are not growing.

In a recent Twitter chat for USA Manufacturing Hour, host Dondi Scumaci, an author, speaker, and international performance consultant, led a productive and interesting risk-taking discussion.Read More

Filed Under: #USAMfgHour, Business, competitive intelligence, Tips for Distribution Companies, Tips for Manufacturers, Warehouse Automation (WMS) Tagged With: #USAMfgHour, business, business tips, risk management, WMS

#USAMfgHour How PR Can Support Business Objectives

April 14, 2022 By Kirsten Austin

Originally written by Julie Basello

Can Public Relations support business objectives? That is the question that was answered in a recent chat for USA Manufacturing Hour on Twitter. Host, Dana Engelbert, a freelance PR and content developer focused on small- to medium-sized businesses led a discussion about how PR can not only support but also enhance business objectives.Read More

Filed Under: #USAMfgHour, Brand Manaement, Business, competitive intelligence, market research, marketing Tagged With: #USAMfgHour, business, business tips, manufacturing, small business

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