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When Should You Replace Your ERP System? 14 Signs It’s Time for New ERP Software

September 24, 2026 By Kirsten Austin


Replacing an ERP system is a major business decision. An ERP replacement requires an investment of time, resources, training, and money, so most companies do not make the decision without careful consideration. If you have not read our blog on the costs associated with replacing your ERP System, it’s a good one to completely understand the total investment. But how do you know when your current ERP software is holding your business back? As companies grow, their technology needs change. An ERP system that worked well several years ago may no longer provide the functionality, scalability, reporting, or automation your business requires today.Read More

Filed Under: AI, Artificial Inteligence, Business, competitive intelligence, consulting, Customer Service, customer-centric, digital transformation, eCommerce, ERP, faster, inventory, inventory management, Inventory Management Software, leadership, Machine Learning, manufacturing resources, materials control, Professional Development Resources, Shipping Software Solutions, staffing, technology, Tips for Manufacturers, Warehouse Automation (WMS) Tagged With: business tips, distributing, ERP, ERP Selection, fulfillment, manufacturing, software, supply chain, technology, warehouse automation, WMS

5 Simple Ideas for Manufacturing Plant Managers to Improve Profits

December 31, 2025 By Kirsten Austin

For those seeking expert manufacturing tips for profitability, you’re in the right place. After 30 years of helping manufacturers and distributors improve their operations through ERP and Additional Shipping Technologies, I’ve got five straightforward ideas that won’t cost much but will provide immediate returns.
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Filed Under: #USAMfgHour, AI, Business, consulting, ERP, hiring, leadership, manufacturing resources, technology, Tips for Manufacturers Tagged With: #USAMfgHour, distribution, manufacturing, shipping solution, supply chain, WMS Implementation Success

Tribal Knowledge. The Good, the Bad, and the Ugly

June 18, 2025 By Kirsten Austin


In my thirty years of experience working with manufacturing and distribution companies on ERP, WMS, and Shipping Software implementations, I have learned that one thing is common: the tribal knowledge of a few team members who have worked for the company for a long time or are part of an elite team.

Tribal knowledge refers to any unwritten expertise within a company that is not widely known. This could be actual data, such as passwords, or more intellectual knowledge, such as operational processes. Because it is unwritten, tribal knowledge is typically shared by word of mouth (if at all). Most companies are blessed with hard-working individuals who understand the inner workings of the operations. However, this can be risky. Let’s Delve into this.
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Filed Under: Artificial Inteligence, competitive intelligence, cybersecurity, digital transformation, ERP, hiring, leadership, manufacturing resources, Professional Development Resources, technology, Tips for Distribution Companies, Tips for Manufacturers, Uncategorized Tagged With: barcoding, business tips, Consulting, distribution, ERP Implementation Success, manufacturing, warehouse automation

ERP: The Good, The Bad, and The Ugly

October 9, 2024 By Kirsten Austin

 

What do you know about ERP Systems? Have you considered there might be factors from many different areas that could influence ERP system selection and implementation? On the plus side, are there even more benefits than you may be aware of? In this #USMfgHour chat we discussed how to be successful with an ERP System.

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Filed Under: #USAMfgHour, Business, competitive intelligence, consulting, Customer Service, customer-centric, cybersecurity, digital transformation, ERP, Inventory Management Software, leadership, Shipping Software Solutions, technology, Warehouse Automation (WMS) Tagged With: #USAMfgHour, Consulting, ERP, ERP Implementation Success, ERP Software Selection Project

Boosting Manufacturing Reach with Hashtags

August 9, 2024 By Kirsten Austin

If you’re a manufacturer, you may wonder if social media is an important part of your marketing plan. It absolutely is, but are hashtags important, too? Ruby Rusine, President of Social Success Marketing, led an awesome chat covering this topic.

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Filed Under: #USAMfgHour, AI, Artificial Inteligence, Business, competitive intelligence, digital transformation, leadership, manufacturing resources, raising brand awareness, Random Thoughts on Work and Life, social media, technology, Tips for Distribution Companies, Tips for Manufacturers, Uncategorized Tagged With: #USAMfgHour, brand awareness, business tips, distribution, manufacturing, Social Media

Finding the Elusive B2B Customer

July 23, 2024 By Kirsten Austin

If you are a manufacturer or work with manufacturers, you know it is challenging to find those perfect customers. With a sea of social media, digital business, trade-shows and other platforms how can you reach your new clients? Better yet, how can they find You? In this #USAMfgHour Chat, Nigel T Packer of Pelatis Digital Customer Experience Training and Consultancy provided some awesome insight and creative ways to succeed.Read More

Filed Under: #USAMfgHour, Business, competitive intelligence, email marketing, leadership, raising brand awareness, technology, Tips for Distribution Companies, Tips for Manufacturers Tagged With: #USAMfgHour, business tips, Consulting, customer service, distributing, distribution, manufacturing, sales, supplychain

Protect and Prosper: Essential Laws for your Business Bottom Line

March 18, 2024 By Kirsten Austin

The #USAMfgHour community came together to share ideas and learn from each other in this #USAMfgHour chat. Adam Baker of Schooley Mitchell talked about laws we should be aware of to protect our businesses. So many little details you might not be aware of that make a big impact.

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Filed Under: #USAMfgHour, Business, competitive intelligence, leadership, Tips for Distribution Companies, Tips for Manufacturers, Uncategorized, workplace safety programs Tagged With: business laws, business tips, manufacturing, safety, supplychain

Beyond the Buzz on AI & Wearables: What’s Here and What’s Working

January 16, 2024 By Kirsten Austin

On January 11th Michael Womack, Sr. Marketing & Communications Manager of NJMEP (New Jersey Manufacturing Extension Program) led a very hot topic, AI and Technology! The world is moving at such a fast pace! How are these technologies helping manufacturers? How quickly are people adopting and investing in cutting-edge solutions? Let’s look at this!

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Filed Under: #USAMfgHour, AI, Artificial Inteligence, Artificial Intelligence, Business, leadership, Machine Learning, manufacturing resources, technology, Tips for Distribution Companies, Tips for Manufacturers Tagged With: #USAMfgHour, AI, Artificial Intelligence, automation, barcoding, business tips, Consulting, distributing, manufacturing, supply chain, technology

#USAMfgHour Recession Proofing Your Business

August 18, 2022 By Kirsten Austin

Recession Proofing Your Business

Led by Pavel Stepanov of VirtuDesk

August 18, 2022

By Julie Basello

It’s critical for business owners and managers to prepare their organizations to survive, and possibly even thrive, through a recession. What steps can be taken to prepare a business to maintain operational integrity during a recession?

In a recent chat for USA Manufacturing Hour on Twitter, host Pavel Stepanov from VirtuDesk led a discussion about this very timely topic.Read More

Filed Under: #USAMfgHour, Business, leadership, market research, Safety, Tips for Distribution Companies, Tips for Manufacturers Tagged With: #USAMfgHour, business, business tips, distribution

#USAMfgHour Uncovering Money Leaks for Manufacturers

May 26, 2022 By Kirsten Austin

Uncovering Money Leaks for Manufacturers

Led by Adam Baker of Schooley Mitchell

By Julie Basello

What are money leaks, and how are they affecting the profitability of your operation?

Money leaks are small ways that business expenditures are wasted. These leaks cause unnecessary profit loss and require an organization to generate more revenue to compensate. In a recent USA Manufacturing Hour chat on Twitter, host Adam Baker from Schooley Mitchell in Pennsylvania led a discussion about ways to eliminate money leaks and increase profitability.Read More

Filed Under: #USAMfgHour, Business, leadership, rate shopping, Tips for Distribution Companies, Tips for Manufacturers Tagged With: #USAMfgHour, business, business tips, DCWarehouse Automation, small business

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