grat·i·tude
/ˈɡradəˌt(y)o͞od /
noun
The quality of being thankful; readiness to show appreciation for and to return kindness.
(As defined by The Oxford English Dictionary)
We talk a lot about the importance of kindness, no matter the situation, especially when it comes to things like customer service and business practice. But how do we show our appreciation towards those that show us kindness? It’s simple, say thank you and return the favor. Let’s look at how this can impact your business relations inside and out.
