By nature I have always been a very competitive person. I’ve learned early on that tragedies can happen, your skill set may not rival others, or you may just not be a natural at something. One year I was feeling a little down as I thought I should be further in certain areas of my life and a wonderful mentor of mine asked me what was I even comparing myself to? He then said, “Take a look at a few things here. At one time you were waiting tables and now you are an owner of a company with a very long history and employees who count on you. Long ago you did not even know how the chess pieces moved and lost every game you played. Now you’re someone to be reckoned with. You’re not really looking at the total picture.”
What does this have to do with KPIs? A KPI is a key performance indicator. They are used to evaluate the performance or success of any given task, program, employee, etc. So, what makes it so important to anyone in the business world?