Let’s face it; technology is tricky, especially in today’s world. From constantly evolving technologies in the Supply Chain Sector, such as loT, to the ever changing political trends, distributors and manufacturers may feel challenged in keeping up with technology. On top of that, when you rely on outside vendors to help you implement and change your technology, you may feel like you’re losing control. The good news is people still make the difference in your Supply Chain and Technology Initiatives.
For over two decades we have served many operations, warehouse, technology, and plant managers with the development of our WMS and Shipping Solution. We also have a vast amount experience with VARS (Value Added Re-sellers), Consultants, and other industry experts, all of which have provided us with a unique perspective into customer service and satisfaction. Here are some examples of excellent customer service points: