1.) Would you be willing to learn about our operations and plans for future growth?

2.) After fully determining our needs can you honestly tell me what features are included in your software and what would be considered additional development work?

3.) Can you please tell me more about your team’s industry experience and expertise?

4.) How challenging will it be to change specific work-flows if necessary?

5.) How many parts of your software solution are third-party?

6.) Can you give me an idea of your project implementation process and a sample project outline?

7.) How does the system integrate with my ERP (Enterprise Resource Planning) solution, what are the ongoing integration costs?

8.) Is your shipping solution embedded or third-party?

9.)  Can you offer advice on our processes, warehouse/location/bin set up, facilities or anything outside of just the software functions?

10.) How aggressive are you in keeping current with Industry Trends where and when it makes sense?

11.)  Can you help me ship both domestically and internationally?

12.)  If we decide we are a match, can I please speak to a few of your customers?